Enquiry letter
| Introduction In professional activity it is very essential to compose letters and business documents properly. The one, that is used rather often is Enquiry Letter. We are sure that what we have put on this page can facilitate the importance and solve problems related with this activity. When you have finished doing the exercises you can check how well you did in our Answers to exercises. If some words or phrases are too tough for you, you can always check the dictionary . Exercise 1 Below you will see parts of three letters of enquiry . Put the correct word or phrase in each blank. Choose from the following list . Use each item once only. advertisement discount latest catalogue price list advise faithfully model price range current issue forward particularly reference Dear information payment still available A ..................... Sir I have seen your ..................... in the ...................... of " Office Weekly " and am interested in your range of office stationery. Could you please send me your ......................... and ........................... . I look ........................ to hearing from you. Yours ...................... . B With .................... to your advertisement in today's " Times " , could you please send me ..................... about your office furniture . I am ......................... interested in your adjustable typist's chairs . C Some time ago we purchased from you some JF72 solar-powered pocket calculators. As this ....................... was so popular with our customers , we would like to know if it is ..................... . If so , would you kindly ...................... us of your terms of ........................ and any quantity .................... available . Could you also include details of any new models in the same ....................... . Exercise 2 Below you will see parts of three letters answering an enquiry . Put the correct word or phrase each blank. Choose from the following list. Use each item once only. additional features enclosed leaflet further details pleasure competitive price enquiring hesitate range date enquiry In addition sincerely doing business full details in production supply A Dear Ms Prentice Thank you for your ................. of 3rd May about our office stationery. We have ................ in enclosing our latest catalogue and price list. We hope you will find it of interest. If you require any ............... , please do not .................. to contact us. Yours ............... . B Thank you for your letter of January 4th , asking about office furniture. The enclosed catalogue contains ................. of our range. In most cases we are able to ................... you with the goods you require within fourteen days. We look forward to receiving an order from you. C Thank you for your letter of 1st June, .................. about the JF72 pocket calculator. This model is no longer ................... as it has been superseded by the JF73 solar-powered pocket calculator. As you will see from the ......................... , the new model has several ..................... at an extremely ....................... . We have also enclosed our latest catalogue giving details of the vast ..................... of electronic goods we supply. We allow a discount of 30% on purchases of not less than 50 of the same model, and 35% on quantities of not less than 100. ..................... , we give a discount of 3% for payment within fourteen days from ..................... of invoice. We look forward to .................... with you in the near future. Exercise 3 Complete this letter of enquiry. Decide whether to use : a , the , or no article at all , in the blank spaces. Thank you for your letter giving us 1...................... details of 2........................ products we enquired about. 3.................... main item we are interested in is 4...................... kitchen unit listed in 5.................... catalogue under 6..................... heading CM214. As we are building 7.................... large block of apartments , we think 8................... unit like 9.................. one listed , might be 10.................... best installation for our purposes. Please let us know what your terms of 11.................... trade are. Could you also tell us if you are able to offer 12................... trade and 13.................... quantity discounts on 14.................. price for 15................... large order ? We would also be grateful for 16.................. samples of all materials used in 17.................... manufacture of your units. I'm including 18................... plan of our apartments , and 19.................. dimensions we would need. Exercise 4 Match these words from Exercise 2 with their definitions. 1. catalogue A. details of conditions of sale 2. trade discount B. price reduction to a company in the same business 3. order C. a small amount of a product offered free to a potential customer 4. quantity discount D. book giving details of items for sale 5. sample E. request from a customer to supply goods 6. terms of trade F. price reduction for a large order Answers to exercises |