Letters - Orders
| Introduction What can we say here? It is also very important to make a proper order form. We are sure that what we have put on this page can facilitate the importance and solve problems related with this activity. When you have finished doing the exercises you can check how well you did in our Answers to exercises. If some words or phrases are too tough for you, you can always check the dictionary . Exercise 1 Part 1 Read the following memo from a buying manager to a secretary. M E M O R A N D U M To : Sabine Muss From : D. Faust (Buying Manager) Date : 5 May 19-- Please place an order with D. Causio of Satex for the items. I've indicated on the catalogue attached. Remind him in the accompanying letter that the terms we agreed on were payment by banker's draft , and delivery within six weeks. Thank you. Part 2 Now look at the sales catalogue Mr Faust mentioned in his memo. S A T E X S.p.A. Spring catalogue ITEM CATALOGUE NO. PRICE (DM per item) Shirts Plain white S298 30 50 blue S288 30 50 Striped white/blue S301 35 white/grey S302 35 white/green S303 35 Pullovers (V-neck) Plain red P112 40 20 blue P155 40 20 black P196 40 Patterned blue P305 52 black P306 52 Part 3 Now , use the information from the memo (Part 1) and the catalogue (Part 2) to complete the order form. S A T E X S.p.A. Via di Pietra Papa 00146 Roma ORDER FORM Date : 5 May 19-- Name of company : Reiner GmbH Order No. : W6164 Telephone : 05 41/7/98 25 21 Fax : 05 41/3 82 21 Telex : 2918176 Address for delivery : Wessumerstrasse 215 - 18 , D - 4500 Osnabrück Authorized : ( D. Faust ) ____________________________________________________________________________ Quantity Item description Cat. No. Price c.i.f. Total ................................. .................................. ................................. .................................... ................................ ................................. .................................. ................................. .................................... ................................ ................................. .................................. ................................. .................................... ................................ ................................. .................................. ................................. .................................... ................................ _____________________________________________________________________________ Amount due : ........................................................................ Terms of payment : ........................................................................ Requested delivery date : ........................................................................ Exercise 2 Use the words below to complete this extract from a covering letter that has been sent with an order. depot consignment crates wrapped settle hand over transaction packed delivery alternative Would you please make sure that the 1.............................. of fabrics is 2............................... carefully in tissue paper, and 3............................. securely in 4............................. and sent to our main goods 5............................. at the above address in Milan. If the items listed are not available, please do not send 6............................ materials or colours. If there are any problems with 7............................ , could you let us know immediately. We will 8.............................. your draft for 25000 DM , at our bank as soon as they 9............................. the shipping documents. If this 10........................... is successful , we will place larger orders in the future. Exercise 3 Match up the phrases in A with the phrases in B to make complete sentences , and put the verbs into the first conditional. Example If there (be) any delay .... .... we (inform) you at once. If there is any delay , we will inform you at once. A 1. Unless the consignment (arrive) by the end of next week , .... 2. We (be able) to give you a discount .... 3. Unless the items (be/wrap) with extreme care .... 4. If the colours we specified (be) not in stock , .... 5. We (send) the consignment by road .... 6. If this transaction (be) successful , .... B 1. .... if you (order) more than 20000 units. 2. .... we (place) further orders with you. 3. .... we (accept) an alternative. 4. .... we (have to) cancel the order. 5. .... many of them (get) broken. 6. .... if the railways (be) still on strike. Exercise 4 The following verbs can all be used with the noun order . Choose the best verb to complete the sentences , using each one only once , in the correct form . confirm refuse deliver ship place make up cancel despatch 1. We should like to 1............................. an order with you for 5000 units. 2. As we are unable to supply the quantity you requested , it would be quite understandable for you to 2......................... your order. 3. We are confident that we will be able to 3........................... the order to you next week. 4. You will be pleased to know that your order K451 has already been 4........................... from our depot. 5. Please 5.......................... your order in writing , so we can inform our distribution depot. 6. Your order was 6.......................... yesterday on the SS Oxford. 7. Unfortunately , we shall have to 7............................. your order unless payment is settled in cash. 8. I would like to reassure you that your order will be 8............................. in our depot by staff who have experience in handling these delicate materials. Answers to exercises |